Legal

Privacy Policy

Your privacy matters to us. This policy explains what we collect and how we handle it.

Last updated: September 2026

This Privacy Policy describes how Decency Event center & Event Planning, Deco and Catering Services Nig Ltd ("we", "us", "our") collects, uses, and protects your information when you visit our website or enquire about our services.

Data We Collect

Contact details you submit via our forms: name, email address, phone number.
Event enquiry details: project type, budget range, timeline, and your message.
Communications you send us by email, phone, or social media.
Basic technical data such as browser type and pages visited, collected anonymously.

How We Use Your Information

To respond to your enquiry and provide quotes for event services.
To plan, coordinate, and deliver the services you request.
To send relevant updates about your booking or enquiry.
To improve our website, services, and customer experience.

Data Retention

Enquiry data is retained for as long as needed to respond and for up to 24 months thereafter for reference.
Booking records are retained for the duration of the engagement plus 7 years for accounting purposes.
You may request deletion of your enquiry data at any time (see Your Rights).

Third-Party Use

We never sell your personal data to third parties.
We share data only with vendors directly involved in delivering your event (e.g. caterers, decorators) and only as necessary.
Service providers we use (such as email or hosting platforms) may process data on our behalf under confidentiality obligations.

Data Security

We apply reasonable technical and organisational measures to protect your data.
Access to personal data is restricted to authorised team members only.
In the unlikely event of a data breach, we will notify affected users in accordance with applicable law.

Your Rights

Right to access: you may request a copy of the personal data we hold about you.
Right to correction: you may ask us to correct inaccurate or incomplete data.
Right to deletion: you may request that we delete your enquiry data.
Right to opt out: you may unsubscribe from any communications at any time.
To exercise any right, email us at decencyeventscenter@gmail.com.

Contacting Us About Privacy

Questions about this policy or your data? Contact us at decencyeventscenter@gmail.com or call 08035973475.